The Importance of Field Service Management in Accelerating the Renewable Energy Sector

COMMENTARY The indigenous American community believes in an ancient saying, “We do not inherit the earth from our ancestors; we borrow it from our children.” To realize the vision in our regular lives,field service management could play an integral role. This might sound unrealistic. But if you look closer into the matter, you would realize that the field service industry indeed has an effective opportunity to boost the renewable energy sector. But how? Well, that is indeed the question we are here to answer.
The Importance of Field Service Management in Accelerating the Renewable Energy Sector

Before we delve deeper into the matter, let us take a pause and focus on the scope of field service in accelerating the use of renewable energy. Discussing the significance of renewable energy, especially at a time when humankind is troubled with concerns like climate change and global warming, is rather redundant. Instead, let us look into why the field service industry should take up the opportunity and what role it could play to bring in constructive changes in the current market practices.

The Role of Field Service Management in Boosting Renewable Energy Usage

While the aforementioned quote perfectly encapsulates the ancient wisdom of the environment and the importance of conversation, it could not be any more relevant in our time. As days pass by, climate change is becoming the most pressing concern for the future of our planet. And this profound vision could be our key to ensuring sustainability.

This is not just important for humankind, but for every living thing that found its place in any corner of the only planet that nurtures life. That is why each of us has a duty towards protecting mother earth. Not just individuals and communities, but economic organizations and public institutions have a crucial role to play in it 

Like every other business, the field service industry too has an integral part in all of this. But if we look at the emerging market opportunities, the sector has even more scope than most other traditional businesses. 

The first challenge in expanding the use of renewable energy is to make it widely available to the general public. While manufacturers are coming up with a variety of options, including solar, wind, nuclear power, etc., it would take a little more push to reach the alternative energy sources in residential areas, small business places, public institutions, and even manufacturing units. 

This is where field service comes into the picture. To address and overcome this purposive transformation to smart energy solutions, a massive deployment of alternative energy infrastructure is required. More than government policies, affordable field service companies can make this possible across communities. And to deliver the service efficiently, these organizations would require a sound management system.

The practice of field service management, understood as automating and optimizing management of the operations carried out by the field service technicians, continues to help businesses promote the renewable energy model sustainability. This translates into greater productivity, particularly in this case yielding a lower impact on the ecological cost.

With this practice at the core of its business model, energy contractors are delivering improved infrastructure as well as maintenance services to a wide variety of consumers, including residential, commercial, as well as public utilities. 

There was a time when access to clean energy, despite the goodwill on the part of the consumers, was restricted. The reason for this limited service was a visible lack of energy contractors and service providers. But the scenario has been dramatically changed thanks to the advanced technology adopted in the sector. As a result, people are more likely to receive improved services when it comes to consuming clean energy.

Understandably, there is now an increased business opportunity as well. Bloomberg New Energy Finance reports that the renewable energy market estimate reached a whopping $500 billion in 2020, almost doubling in size since 2013. From this point onward, the demand will only grow. Now, if you own an energy business, this is your chance to grab the opportunity and make some profit. At the same time, if you can successfully acquire more customers and retain them for the long haul, the energy transformation will also take place effectively. All in all, it is a win-win situation for everyone concerned. 

Leveraging Advanced Technology in Delivering Seamless Field Service in Energy Sector

From solar and biogas to wind and hydro solutions, the renewable energy sector is reaching a feverish growth. This has been accelerated by the constant innovation and technological growth in the sector. Service providers are now equipped with smart field service management powered by digital tools and software solutions. This has made installation, inspection, repairing, monitoring, and maintenance easier than ever. 

The most instrumental role in this regard is played by the emerging technologies, especially field service management software. It optimizes and streamlines field service tasks in all kinds of the energy sector, including solar, gas, hydropower, and everything else there is. Armed with this digital wonder, contractors can carry out a wide range of tasks to render better service, such as: 

  • Developing new facilities and infrastructure
  • Network distribution and supervision
  • Periodical inspection and maintenance works
  • Expert services for reparations and urgent breakdowns
  • Safety compliance and risk mitigation
  • Work surveillance
  •  Incident management and accident prevention
  • Domiciliary inspection
  • After-sales operations

Field Service Management Software to Boost the Energy Sector Field Services

The key to promoting renewable energy consumption, as is evident from the current trends, is decentralization. This means that the distribution and maintenance of different equipment across large territories are to be ensured by local business organisms. At the same time, a high level of security must also be secured to encourage people to shift to non-carbon energy consumption. 

To realize this goal, field service management (FSM) software provides the infrastructure of automation and an increased level of maintenance support to energy contractors. Powered with this emerging technology, they can install power grids at consumer locations, complete inspections on time, dispatch technicians with the right skills to attend to various issues and maintenance requests, as well as prevent downtime or accidents. 

Software solutions like Field Promax also allow contractors to manage repetitive tasks and manage timely field intervention with its efficient work order management suite. Besides, service providers can also increase their productivity and improve customer experience by leveraging the reports, analytics, and dashboard functionalities of the cutting-edge digital tool. 


To sum up, emerging technologies such as automation and ICT are transforming field service management for the renewable energy sector. Integration of FSM software with your CRM and ERP systems will enable you to fully integrate all your data and processes so that you can collaborate and deliver service from any device or location.

Implementing such tools in service delivery, in turn, will make the customer experience of clean energy consumption more convenient. As a result, more and more people will show interest in alternative energy sources, leading to a wider acceptance of clean, non-polluting resources that would eventually help mitigate the climate change risks. 


Author Bio

Joy Gomez is a self-taught, process-driven programmer with a creative bent of mind. He was an engineering student with an interest in coding. He worked full-time and created Field Promax to follow his drive of coding and streamlining processes.

Baterías con premio en la gran feria europea del almacenamiento de energía
El jurado de la feria ees (la gran feria europea de las baterías y los sistemas acumuladores de energía) ya ha seleccionado los productos y soluciones innovadoras que aspiran, como finalistas, al gran premio ees 2021. Independientemente de cuál o cuáles sean las candidaturas ganadoras, la sola inclusión en este exquisito grupo VIP constituye todo un éxito para las empresas. A continuación, los diez finalistas 2021 de los ees Award (ees es una de las cuatro ferias que integran el gran evento anual europeo del sector de la energía, The smarter E).