The result is delivery of rooftop solar and storage projects with improved customer experience, lower cost, and shorter turnarounds.
In addition to providing a better solar buying experience to consumers, the company is creating new opportunities for installers become part of the Renogy X network, and for dealers to sell complete Renogy X systems to their own customers - using the company’s industry-leading sales, project planning and management tools.
Renogy X provides complete rooftop systems, including its own solar modules, inverters, and battery storage. The company has created system kits to simplify project planning, as well as selling individual components.
“For more than a dozen years, Renogy has worked to help off-grid customers design and build innovative solar solutions with unmatched price-performance” said Yi Li, Renogy’s founder and CEO. “With Renogy X, we expect to deliver an equally satisfying and innovative experience to residential solar customers.”
For consumers, Renogy X has created an all-new digital buying experience that pairs an innovative technology platform with customer success specialists (CSS) who guide the residential solar experience from start to finish. The platform is AI-powered for speed and accuracy.
Using a simple on-line tool, customers provide basic information and receive a detailed and transparent estimate in minutes – no lengthy sales visits required. Thanks to direct manufacturer pricing – and the absence of sales commissions – Renogy X is able to price most systems well below the industry leaders.
With its network of top-tier installers, Renogy X guides every aspect of the project: planning, equipment sourcing, permitting, installation and inspection. Consumers receive project updates in real time via the Renogy X project management system, including real-time chats with their CSS. Streamlined access to financing also is available through the Renogy X platform.
“As a pioneer in solar technology, Renogy is perfectly positioned to solve the challenges that have frustrated residential solar customers” added Josh Schlipp, president of Renogy X, who has spent nearly 20 years in the solar industry. “Customers want a simple process, along with pricing that’s fair and transparent. They expect their projects completed in a timely fashion, without the delays that can be caused by supply chain issues. Renogy X answers these challenges and will deliver a customer experience that’s second to none.”
As part of its direct-to-consumer offering, Renogy X is building a network of the industry’s best solar installers. These Renogy X-trained installers will use a dedicated section of the Renogy X portal to plan projects, order equipment and track orders. Technical support specialists will be available via live chat.
Renogy X also will sell all-in-one, kitted offerings directly to residential solar dealers – saving them the time and expense of working through a distributor – and enabling them to provide a lower-cost, high-performance rooftop and storage option to their own customers.
Renogy X channel partners will have access to best-in-class digital tools to help them grow and scale faster: A professional web portal will help them track and manage projects, and an integrated mobile app will enable crews to handle site audits on premises and in real time.
An on-line solar design tool will use AI to size Renogy X systems and produce permit-ready drawings. System templates will produce professional proposals in seconds; Renogy X offers full deal origination with integrated financing option.
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